Customer Care

What is the blue/green light on my CEIVA?

The New Picture Indicator, located on the front of the CEIVA Digital Photo Frame™ indicates the arrival of new pictures to your frame. When new photos have been downloaded to your CEIVA, the Indicator will light. Touching any button on the CEIVA frame will extinguish the light.

You can also disable this in the Settings section of any frame on your My Frames page. It will take effect the next time your CEIVA connects.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT