Frequently Asked Questions
- How do I send my pictures / photos to my CEIVA Frame?
- What does Factory Reconditioned mean?
- CEIVA HomeView FAQ
- Can anyone send pictures to a CEIVA frame?
- How do I access and use the Menu screens on my CEIVA frame?
- How do I install new software updates on my CEIVA frame?
- How can I get an owner's manual for my CEIVA frame?
- My CEIVA frame won't connect through the internet.
- My memory card photos won't display.
- What are the differences between each of the CEIVA Digital Photo Frames?
- What is the CEIVA Digital Photo Frame™ warranty policy?
- What is the PicturePlan® Photo Delivery Service cancellation policy?
- What is the return policy for CEIVA frames and accessories?
- How do I invite my friends and family to send pictures to my CEIVA?
- How do I go about giving a CEIVA frame as a gift?
- How do I download CEIVA's iPhoto Plugin?
- How do I remove pictures that are showing on my CEIVA frame?
- How do I send pictures to another person's CEIVA frame?
- My CEIVA frame has a black screen.
- My CEIVA frame won't connect through my phone line.
Our recent technical difficulties have been resolved. Your frame should have automatically reconnected. If not, hold down the white button on the back until you see the second message. Otherwise...
Contact Us
1-877-692-3482
CEIVA Logic Inc.
303 N Glenoaks Blvd STE 200Burbank, CA 91502
Customer Care Hours
Monday-Friday9:00 am - 4:00 pm PT
