Customer Care
If my CEIVA frame is connecting with a wireless network, are my pictures still safe?
Yes they are. Even with your wireless connection, your pictures are still held securely on the CEIVA® Network and inaccessible to anyone except you. However, if you do not have a password protecting your wireless connection inside your home, we recommend that you create one.
For information on how to make sure that your household wireless connection is password protected, please see your wireless router's owner manual or contact the company that you purchase the router from.
Contact Us
1-877-692-3482
CEIVA Logic Inc.
303 N Glenoaks Blvd STE 200Burbank, CA 91502
Customer Care Hours
Monday-Friday9:00 am - 4:00 pm PT