Customer Care

How do I stop the slideshow on a single picture on my CEIVA frame?

To stop your slideshow

Press the Picture button on the back of your CEIVA frame.

Change how fast it starts again

Press the Menu button and navigate to Settings > Slideshow Settings > Slideshow Timing and adjust the Autostart setting.

Pausing your CEIVA frame's slideshow

Tap the white Picture Button on the back of your CEIVA frame to pause the slideshow on a photo.

The slideshow will resume automatically in 30 seconds. You can change this time in the settings of your frame on the My Frames page in your ceiva.com account or on your CEIVA frame.

You can also adjust this from the Slideshow Timing menu on your frame.*

* CEIVA 1™, CEIVA 2™, and CEIVA 3™ models do not have the Slideshow Timing Menu.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT