Customer Care
Can I use my own USB-to-Ethernet adapter to connect my frame to my network?
No. To connect via ethernet/broadband, you will need to specifically use the CEIVA Broadband™ adapter, available for purchase in the CEIVA Store. You will also need the following:
- A broadband-capable CEIVA Digital Photo Frame™. This includes the CEIVA 2 Digital Photo Receiver™ (LF2003), CEIVA 3 Digital Photo Receiver™ (LF3000), CEIVA 7-inch Digital Photo Frame™ (LF4007), or CEIVA 8-inch Digital Photo Frame™ (LF4008), CEIVAlife™ (LIF408B-US), CEIVAshare™ (SHR508A-US), and CEIVA Pro 80™.
- A home network that supports dynamic addressing (DHCP) or static addressing.
- An available Ethernet port on your home network router. All routers are supported, including Linksys™, Netgear™, Belkin™, Cisco™, D-Link™, and Apple's Airport Extreme™.
- An Ethernet cable
See our set-up guide for step-by-step instructions about how to connect your CEIVA Broadband adapter.
Contact Us
1-877-692-3482
CEIVA Logic Inc.
303 N Glenoaks Blvd STE 200Burbank, CA 91502
Customer Care Hours
Monday-Friday9:00 am - 4:00 pm PT