Customer Care
How often does the CEIVA Digital Photo Frame connect?
If your CEIVA frame has an active PicturePlan® Photo Delivery Service, it is defaulted to connect automatically to the CEIVA Network™ once each evening to get new photos - you don't have to do a thing! You may change your frame to connect as frequently as every hour or as infrequently as once per month. With CEIVA's Instant Delivery feature, you can also send photos to Wi-Fi enabled frames in an instant - and the frame will connect like magic!
Contact Us
1-877-692-3482
CEIVA Logic Inc.
303 N Glenoaks Blvd STE 200Burbank, CA 91502
Customer Care Hours
Monday-Friday9:00 am - 4:00 pm PT