Customer Care

How often does the CEIVA Digital Photo Frame connect?

If your CEIVA frame has an active PicturePlan® Photo Delivery Service, it is defaulted to connect automatically to the CEIVA Network™ once each evening to get new photos - you don't have to do a thing! You may change your frame to connect as frequently as every hour or as infrequently as once per month. With CEIVA's Instant Delivery feature, you can also send photos to Wi-Fi enabled frames in an instant - and the frame will connect like magic!

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT