Some older WebTV boxes are installed with Internet Explorer 5.0 and may not display ceiva.com correctly. We have tested ceiva.com in Internet Explorer 6 and above, so newer WebTV boxes should be able to access all our features, including the account management tools at ceiva.com.

If you experience any issues as you use ceiva.com, please call our toll-free U.S.-based Customer Care Team at 1-877-MYCEIVA and we'll be happy to assist you manage your account.